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Freeman Software's Approach

We Listen and We Deliver

If you are looking for Stock Control, Sales, Purchasing, Manufacturing Solutions or Customer Databases. If your warehouse or your distribution chain needs help, we can help! Freeman Software specialises in providing ready-to-use software solutions to New Zealand businesses. It’s our niche, and it's what we do well.

Throughout the project, whether new development or core product, we consult regularly with our client to ensure all business requirements are fully captured and no critical element is overlooked. At Freeman Software, we take the time to listen, to truly understand your business needs and your software requirements.

We identify the technology and solution that is right for your business. We consider and evaluate the key factors that will drive and impact on a successful software solution, e.g. system compatibility, scalability to accommodate business growth, and requirements/need for future IT support.

Software Development and Requirements

Our approach for undertaking customised software development and gathering Customer Requirements primarily follows the following key steps:

• An initial on-site meeting to clarify and discuss core business needs, technology concerns, system compatibility requirements etc.
• We then provide an initial scoping and pricing document clarifying the software development scope, functionality requirements, recommendation of approach, and estimate pricing.
• We undertake a follow-up meeting (in person or by phone) to further discuss key points arising from the document and answer any further questions/concerns etc.
• We gain agreement on the proposed solution and determine the roll out and implementation approach, e.g. modular roll out versus full development roll out.
• We categorise the software requirements into core modules and proceed to further define individual module specifications etc.
• We develop wireframe diagrams and undertake a review meeting with clients to ensure all functionality and system requirements are captured.
• We then proceed to signoff development requirements with client.
• We undertake software development, testing, and software roll out.
• We provide ongoing IT system maintenance as and when required.

Most importantly, we provide a single point of contact for the entirety of the project. This means you interact and meet with the same developer at all stages of the project. This helps ensure no communication or requirement is lost in translation. Be assured, with Freeman Software, you continue to deal with the same developer through all stages of the project. It’s our promise.

Use of Existing Product

If, during our initial discussions, it appears that one of our existing products will fit your business, we will definitely recommend it. Use of an existing product gives you a rapid fix to your business problem by using an existing, tested and stable product. Our existing products are very well suited to New Zealand Manufacturing, Stock Control, Sales and Service industries.

However, if our existing products do not fit with your business we will discuss the various customised software solutions that may be available.