CRM Software

Freeman Software develops customised CRM (Customer Relationship Management) software solutions, fully tailored to meet your business requirements.

Our customised CRM software provides an ideal solution to help you store, manage and maintain all key information relating to your current and prospective customers. From standard customer contact data, through to individual contact notes and forward call activities, our CRM solution can help you manage your customers in a cost-effective and easy manner.

Using our pre-built base module, we can simply tailor the data fields, field names and data format in a manner that meets your specific business requirements. And, if required, we can easily add any additional contact fields. With us, you get the full customised solution!

Benefits of Our CRM Module

• Easily customised to meet your business requirements.
• Provides one single comprehensive customer database – storing all the information you need about the people and/or companies you deal with.
• Flexible and can easily accommodate future growth and changes - can be easily modified as your business needs change over the coming months and years.

Overview of Our Base CRM Software

Our CRM software has been built with all the core customer information fields. And from this base platform we can customise the solution further, as and when required.

Our base customer contact and identity fields include:

• Name and Salutation – Separate screens for ‘People’ and ‘Organisation’
• Addresses – Storing both physical and postal address details; can store multiple addresses of each type.
• Phone Numbers – Storing multiple phone numbers for individuals and an organisation.
• Diary Entries – Ideal for storing key customer notes, activity notes, and future call notes.
• External Identity Numbers – For storing other key customer identity number/customer numbers for each contact.
• Search – With multiple ‘search’ options, making it easy for you to find your customers’ details within the database.

Example of Our CRM Software Screen

To give you a feel of our base CRM module, please see below a single screen view of our main individual Identity screen.


If you would like to discuss your businesses requirements and/or the suitability of one or more of our business modules, please Contact Us.